Tuesday, January 13, 2009

Taking a Stand

I had an interesting experience today that I thought I'd share.


A year ago or so, I subscribed to Women's Health Magazine. It is published by the same people who publish my favorite cycling magazine, so I thought it might be good for diet and exercise tips.


While it does have a lot of those, I've been disappointed by too much PG-13 and even what I would consider R rated material. So much so, that 2 of the issues I have thrown away upon looking at them. Most of them haven't been ones that I feel comfortable having out on my coffee table.


So, when the renewal came around, I threw it away.


Today they called me to offer a 30 month renewal deal. I listened politely and was about to say no thank you and hang up, when it occurred to me that I should tell him exactly why I would not be renewing my subscription.


I very politely told him that I was not comfortable having the magazine on the table because it contained content that I didn't want my kids reading. His solution "Maybe you could put it in a drawer or something where your kids couldn't see it." (Seriously, was this guy ever a kid? And second, REALLY, is he suggesting that I hide it like it's porn or something? )

I laughed and said that I probably shouldn't be reading anything that I wouldn't want my kids to find. He paused for a minute and said, "I have to tell you, you are not the first person to cancel for that reason. Thanks for your honesty. I can tell that you are a good mom."


I felt really good when I got off the phone. I had made my stand, but in a way that left both of us feeling good about the conversation. Sometimes with these kind of issues, I tend to get on a high horse and offend people, or at least wish I would have handled things differently. Today, I actually felt like I said the right thing at the right time to the right person.


I should do that more often.

4 comments:

7packofbearss said...

Way to stand up for yourself. I have picked up that magazine to read at doctor's office and felt the same way. The pediatrician's office doesn't carry it anymore because of that. At least they are aware of it.

Unknown said...

Good for you! I think the only ones we have anymore are the church ones. Oh, and Readers Digest. My mom always subs us all to that one. (??)

Lewis Fam said...

Go Kim!!!!

tiff said...

I love this story. Thanks for sharing.
Now the trick is to see if they stop calling....We still get stuff from Reader's Digest, and Grandma canceled that two years ago.